What is pilot testing?

Pilot testing refers to the practice of conducting initial trials of a system or product in a controlled environment, typically at a single location, before rolling it out on a larger scale. This approach allows organizations to evaluate the functionality, performance, and overall user acceptance of the system in a limited context while gathering feedback and identifying potential issues. The insights gained from pilot testing are invaluable for refining the system and ensuring that it meets the needs of the user base and the organization's objectives.

By implementing the system in a limited capacity, organizations can effectively manage unforeseen challenges, make necessary adjustments, and effectively prepare for a wider implementation. This step acts as a safeguard, reducing the risk associated with full deployment and enhancing the likelihood of success.